Product Information & How-Tos
What is the difference between the Everyday & Premium Crates?
The main difference between the two is the warranty – the Everyday Crate has 12-month warranty, whereas the Premium Crate has a 5-year warranty.The Premium Crate is made of stronger steel, is rust-resistant and includes a divider panel.The Everyday C
What treats can I use in my dog's Kazoo enrichment toy?
Kazoo’s interactive enrichment toys are designed to keep your dog engaged, challenged, and entertained. Filling them with tasty treats makes playtime even more rewarding! Here’s what you can use in each:. 1. Enrichment Ball. This toy is perfect for s
What is Coffee Wood?
A coffee wood chew is a natural, durable, and completely caffeine-free toy made from the branches of the coffee tree. Unlike regular sticks, coffee wood gradually wears down into soft fibres rather than sharp splinters, making it a much safer option
Which toys are best for puppies?
Bringing home a new puppy? Get ready for endless zoomies, snuggles, and of course—chewing! Puppies explore the world with their mouths, so finding the right toys is essential to keep them happy, entertained, and away from your favourite shoes. At Kaz
My cat isn't scratching it's new post, what do I do?
Cats can sometimes be a little selective with new furniture introductions, here are our top tips:.
Replacement Parts for Cat Trees and Playgrounds
If you need a replacement part for your Kazoo cat tree or playground, we can help! We're now offering replacement parts for most of our range. Please get in touch with our team and let us know which style of tree you have and which part you're lookin
How do I wash my bed/coat?
All of our coats and beds are machine washable. We recommend using a cool wash cycle and gentle detergent/soap. We include care guidelines in the product description of our soft beds, as some covers are removable and some aren't.
Wombat Bed: How to wash and replace the cover
Here's a how-to video on how to wash the Wombat bed, using its removable cover. Did you know we also sell replacement covers? You can find them here.
How do I clean the Hide & Treat Ball?
To keep your Kazoo Hide N Treat Dog Ball clean and safe for your pup, regular washing is important. Follow these simple steps to maintain hygiene and extend the life of the toy. Cleaning Instructions:. Use Only Dry Treats or Kibble – This toy is desi
How are replacement covers secured to the dog beds?
Our replacement covers provide a secure fit to keep your furry friend's bed in great shape. The process of attaching the cover varies by the type of bed. For instance, our Outdoor Trampoline beds and other similar models have replacement covers that
What do I do if the Coffee Wood chew is cracked?
Made from natural coffee wood, the coffee wood chews are designed to safely wear down with no sharp edges or splinters. However, as a natural product, they may crack or wear over time, so we recommend to replace them when worn and always supervise yo