Are Black Friday items eligible for return?
Unless a product is marked as Final Sale, it's eligible for return under our standard returns policy. Please refer to the product page to confirm if an item is marked as final sale.
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Sales & Promotions
Can I use a gift card or Swag Cash during the sale?
Of course! Gift cards work like normal. Other promo codes, however, can’t be combined with Black Friday deals (unless specified).
Will shipping take longer during the Black Friday sale?
Due to high demand, please allow a few extra days for dispatch. We’ll send tracking details as soon as your order ships.
Do I need a code to get the discount?
No code needed — discounts are automatically applied at checkout. Just add your favourites to cart and save instantly. VIPs and Swag Club members may be eligible for special offers, so if you receive a discount code you can enter it at checkout if it
How can I make sure I don’t miss out?
Sign up for early access emails or SMS alerts to shop the sale before everyone else.