Order Updates
How do I cancel my order?
We want you to be happy, so if you change your mind, and we haven't processed the order yet, we can change it for you. Contact us ASAP and we'll see what we can do. If the order has already been dispatched, you'll need to return it with the form here
Can I change the delivery address of my order?
If you need to change the delivery address, please get in contact ASAP. If your order hasn’t been dispatched, we’ll do our best to update the address before we send it off.If your order has already been sent, we may be able to change the address, bu
Kazoo HQ Christmas Closures
Kazoo HQ will be closed from 24th December to 6th January. Our Warehouse Elves & office staff are taking a well-deserved break over the Christmas period, and will be back in the office from January 6th to make tails wag. If you have any concerns, ple
Can I request specific items or colors from sets that are generally chosen at random?
For any products in our range that are typically chosen at random, such as colour or specific items from a set, you can make a special request. Please include your preference in the comment section during checkout, and we will do our best to accommod
How do I leave a review for a product?
To leave a review for any of our products, please follow these steps:. Alternatively, you can also leave a Google Review. Simply search for 'Kazoo' on Google, and under our company details on the right side of the screen, you'll find an option to lea
Can I receive a tax invoice for my purchase?
Sure thing! You should have received an order confirmation via email, but we are able to resupply this if need be. Please get in touch with us to request a tax invoice for your purchase.